Privacy Policy

1 Introduction

Welcome to PetKhazana. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (http://petkhazana.in) and use our application.

2 Information We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

• Identity Data (first name, last name, username)
• Contact Data (email address, telephone numbers, delivery address)
• Profile Data (purchases made by you, your interests, preferences, and feedback)
• Pet Data (details about your pets you provide for better product recommendations)
• Technical Data (IP address, login data, browser type and version)

3 How We Use Information

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

• Process and deliver your order, including managing payments and fees.
• Manage our relationship with you, such as notifying you about changes to our terms or privacy policy.
• Provide recommendations and personalized content based on your profile and pet details.
• Improve our website, application, products/services, marketing, and customer relationships.

4 Sharing of Information

We may share your personal data with third parties for the purposes set out in section 3. This includes service providers acting as processors who provide IT and system administration services, delivery companies, and payment gateways.

5 Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6 Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7 Account Deletion

You have the right to request the deletion of your account and associated personal data. Upon such a request, we will process your deletion subject to legal retention obligations.

8 User Rights

Under certain circumstances, you have rights under data protection laws concerning your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing.

9 Third-Party Services

Our application may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10 Children's Privacy

Our website and application are not intended for children under 13 years of age. We do not knowingly collect personal data relating to children.

11 Changes to Privacy Policy

We keep our privacy policy under regular review. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.